Shipping Information

Plain Packaging Guaranteed

Privacy and discretion are at the top of our list of priorities with plain packaging guaranteed. The only person that knows what excitement is in store is you!

Subject to the requirements of the country you wish your order to be dispatched to, Customs and Regulations may require the courier service to disclose and state details of your order on the outside of your package. We also have to apply a customs label to your package. For discretion, we state that it contains Novelty Items.

Will the package have a return to sender detailed on it?
Courier services require NY Sex Toy to have a return address on all orders.

Your debit or credit card statement will display a charge that is in no way indicative of the contents inside.

We do everything we can to make sure your order is delivered on time.

Orders placed before 5pm EST Monday to Friday are shipped the same day. Orders are shipped Monday to Friday only. Orders placed on Saturday and Sunday will be shipped on the following Monday.

If you have not received your parcel within 2 weeks of placing your order, please contact us through email and we will get to the source of the problem.